The entire time you stayed in our home you pretty much did whatever you wanted with no regards for the house rules that are clearly stated. By the end, Dave had had enough. When he came home and found your husband making himself at home in our private living room watching TV, his ability to be as kind as possible, no longer existed. There is a TV in the room you rented with full cable, Netflix and HBO. That really took a lot of nerve. You didn't rent our home, you rented a room with a private bathroom in our home. Dave did mention to your husband that the responsibility of the Airbnb was getting to him. I attended my sisters funeral the week prior and then had this scheduled business trip. I guess I underestimated how much work it is. He was feeling overwhelmed and frustrated with your behavior as well. To start, we graciously provide breakfast, which of coarse includes a delicious cup or two of hot coffee. How ever what it doesn't mean is you have a bottomless cup of coffee for the day! Each afternoon you passed probably 20 coffee shops to get here from the festival but instead of stopping and buying a coffee you thought that it would be better if you just took advantage of your hosts. and make the coffee and cream on them! With regards to breakfast being available, you were messaged about breakfast choices if we were not home. I'm sorry I wasn't clear that it was what would happen anytime we weren't home. My husband did mention that you ate everyday so I guess you figured out that is was indeed the case each day. Another problem we had...there is a sign on the front door that clearly asks that people remove their shoes upon entering. Your husband not only wore his shoes into the house and up the stairs....I went by your room door and saw his feet up on bed spread with his shoes on! I didn't say anything except to remind you of the no shoe policy later because I knew that I probably wouldn't of been able to say to a grown man "Get your shoes off the bed!", in a nice way. It was frustrating the in the morning when you would come down for your "before we leave" cup of coffee, that I had to repeatedly ask you to turn off the coffee make when you were done. With regards to the "big bug in your room", I'm sorry that there was a bug in your room. That's what happens in the summer here in RI, bugs sometimes get indoors. It is not any indication however to the cleanliness of a house. In closing I'd like to finish with this observation... you and your husband exhibited the behavior more defined to the millennials. "Entitlement". It's even more sad to me that you reduced it to exaggeration and untruths. It will be clear to anyone that reads our reviews that we love our guests and love giving them a great experience. Sometimes, and it's happened 3 times in the 5 years I've been an Airbnb host, you simply run out of your ability to tolerate bad behavior. You are #4.